BOOKING CONDITIONS

Homes Abroad Direct has a good name for personal service and value for money accommodation but because we are making arrangements between you the client, ourselves and third parties we ask you to read and agree to the following conditions.

If any details on this form are not acceptable, please contact us in writing within 14 days of receipt, or immediately in the case of a late booking.

If you have any questions about your accommodation before departure please do not hesitate to contact our office.

The Accommodation.
The accommodation is reserved exclusively for the persons named or numbered on the Homes Abroad Direct invoice.
Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately. In these circumstances re-accommodation is at the additional expense of the client. We reserve the right to terminate, without compensation, the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or apartment owners.

Descriptions.
The descriptions contained in our literature are prepared in good faith and believed to be correct at time of publication. Obviously things can change subsequently and we can not accept any liability for the unavailability, temporary or permanent, of any facility not under our direct control.

If We Have To Alter Your Accommodation.
Every effort is made to maintain the arrangements that you have booked, but changes may occur for reasons which are totally beyond our control. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Occasionally it may only be possible to offer alternative of a lower standard or in a different resort. In these circumstances compensation may be offered.

Problems.
In the event of a problem the matter should be brought to the attention of the local management or caretaker as soon as is practical. Most difficulties are quickly and easily remedied. Should however a problem persist please advise our office in the U.K. It is essential that this procedure is followed as overseas suppliers refuse to entertain complaints which were not brought to their attention at the time thus denying them the opportunity to investigate and remedy any deficiency. In the unlikely event of a problem remaining unresolved on return to the U.K. and providing the above procedures have been followed, full details should be sent to our office in writing to arrive not later than 14 days after the date of return to the U.K. We will make the necessary enquiries and, whenever possible, respond fully within 28 days.

Disputes.
In the event of any dispute our liability shall not exceed the charge for the holiday accommodation provided.